Full re-tune

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Published on Wednesday, 30 May 2012 17:27

Make sure your Freeview TV or box is on and in digital mode, usually by pressing the DTV or digital button on your remote. Then press 'menu'.

Select the 'set up' or 'installation' option. If you see picture icons, select the tool box, satellite dish or spanner.

If you are prompted for a code, try 0000 or 1234.

Select the full re-tune option. This is sometimes called ‘first time installation’, 'factory reset', 'default settings' or 'shipping conditions'. Do not select 'channel update' or 'add channels'.

Press ‘OK’ if your equipment asks if you want to delete all your channels. Don't worry this is normal

Channels will automatically be installed. This may take a few minutes and your equipment may shut down and restart.